Onboarding and training of non-technical people


Today, we have a wide variety of tools we can use to prepare, analyse and visualise our data. We have extremely powerful models that can predict outcomes with surprising accuracy. We have large language models (LLMs) that are able to extract key information from long texts and answer questions using human language. Understanding the basics of those tools and being able to use them is essential for keeping everyone onboard with the story the data is trying to tell, whether that's analysts, marketing/communication experts or senior leaders.

Person standing on top of the world

Looking for something else? Consider exploring other services offered by MindGraph:


Communication can make or break your project 💬

Effective communication of data and insights is crucial in today's data-driven world. It bridges the gap between complex data analysis and actionable business insights, ensuring that stakeholders can understand and utilise the information presented.

Person frustrated because they don't know how to use a digital tool

Good communication can make the difference between your project being able to create value/drive strategic initiatives and your project gathering dust in the drawer, to the frustration of both your analysts and the colleagues they were supposed to help out.

MindGraph has extensive experience with preparing different kinds of communication materials (e.g. reports, slides, infographics) for users with varying degrees of technical knowledge. Whether you would like to present the results of a statistical analysis or find a way to integrate a data science model in your company's reporting portfolio in a user-friendly way, MindGraph can support you with both the preparation and dissemination of the relevant material.

Onboarding end users helps to build trust 🤝🏼

Whether you're in the process of automating your reporting, thus replacing already existing reports with revamped, better alternatives, or are introducing entirely new ways of working with data to your organisation, it's imperative that you provide the users of your products with a proper introduction to the new tools.

Person playig around with different items during a workshop

Training and onboarding users can take different forms, from preparing user manuals and presentations to conducting on-site or online workshops, where the users get to try out the new tools and have their questions answered. Demonstrating good listening skills and addressing your users' concerns helps to build trust in the new products and increases the likelihood of them being used.

MindGraph can support you with preparing written material as well as conducting workshops with your users, either for a product you already have on hand or as a natural conclusion to a project where MindGraph builds the tool for you from scratch.


Non-technical people can benefit from knowing the basics 💯

If you've recently assumed the responsibility of frequently interacting with a data/analytics team, either as their leader or project manager, but you feel like you're not on top of all the terms and concepts they constantly throw around, then you might benefit from getting to know the basics of modern data analytics and/or programming.

Person being happy to interact with potential customers/users

While you don't need to become an expert programmer, statistician or data scientist, knowing what the process of working with data entails can help you understand the complexity of the work your team is doing, enabling you to better allocate limited resources in your organisation.

Whether you'd like a quick introduction to Excel, Power BI or even learning the basics of programming with R or Python, MindGraph can support you by compiling and conducting a short course or a workshop that's tailored to your specific needs and organisational context.

Need help with communication and/or onboarding? 🧗

If you've successfully conducted an analysis or built a report/model but are not sure how to present your findings, or you would like to learn the basics of working with data, feel free to reach out for a free, no-strings-attached 30 minutes meeting where we can discuss your needs in more detail:


Cars driving down a windy road